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What to do during a robbery?

Armed Robbery is a common occurrence in South Africa, and 2016/2017 statistics reveal that it is on a steady increase. Businesses and households are both vulnerable to these attacks and it is therefore imperative to not only know how to avoid an armed robbery from occurring but what to do if you are ever involved in one

  • The key to your safety during an armed robbery is cooperation. Remain calm and cooperate with all demands made by the robber(s).
  • Do not make eye contact with them. Keep your head down at all times and do not look at them.
  • Only activate an alarm or panic if you can do so secretly. If you can’t do it secretly then don’t do it
  • Tell the robber(s) about anything that might surprise them, such as you are expecting company soon
  • If you have to move, tell the robber what you are doing so that he is not threatened by your movement
  • Try to obtain as much detail as you can, in terms of race, age, sex and anything unusual such as tattoos or scars. This can be difficult when avoiding eye-contact with the robbers, but it is important to take note of anything that may be helpful
  • When the robbers have left, do not get up immediately. Wait a minute or two before getting up

How To Help Someone Having A Heat Stroke

Request for Medical Assistance through the Namola App  if someone if the person has the following symptoms

  • Body temperature above 39 degrees Celsius
  • Rapid pulse
  • Reduced sweating
  • Disorientation
  • Unconsciousness
  • Seizures
  • Warm, red, dry skin


1. Request for Medical Assistance 

Heat stroke is a medical emergency. Seek immediate emergency care if you think someone might have heat stroke.

2. Lower Body Temperature While Waiting for Emergency Services to Arrive.

Get the person into air conditioning if possible or out of the sun and into the shade.
Spray the person with cool water, or apply cold wet cloths or ice packs to the armpits, neck, and groin. Fan air across the person to increase cooling. These methods help cool the person more quickly.
Do not give the person anything to drink if the person is not alert or is vomiting.

3. Treat Symptoms

  • If the person experiences seizures, keep him or her safe from injury.
  • If the person vomits, turn the person on his or her side to keep the airway open.

4. Follow Up
At the hospital, health care providers will rehydrate the person and continue cooling as needed.