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How To Help Someone Having A Heat Stroke

Request for Medical Assistance through the Namola App  if someone if the person has the following symptoms

  • Body temperature above 39 degrees Celsius
  • Rapid pulse
  • Reduced sweating
  • Disorientation
  • Unconsciousness
  • Seizures
  • Warm, red, dry skin


1. Request for Medical Assistance 

Heat stroke is a medical emergency. Seek immediate emergency care if you think someone might have heat stroke.

2. Lower Body Temperature While Waiting for Emergency Services to Arrive.

Get the person into air conditioning if possible or out of the sun and into the shade.
Spray the person with cool water, or apply cold wet cloths or ice packs to the armpits, neck, and groin. Fan air across the person to increase cooling. These methods help cool the person more quickly.
Do not give the person anything to drink if the person is not alert or is vomiting.

3. Treat Symptoms

  • If the person experiences seizures, keep him or her safe from injury.
  • If the person vomits, turn the person on his or her side to keep the airway open.

4. Follow Up
At the hospital, health care providers will rehydrate the person and continue cooling as needed.

Information needed by EMS during an accident

Know What to Say: Here are the steps!
Calling for help is easy. Just download the Namola App and request for assistance.
 
The information you give the Namola Response Centre Agent assists EMS to help you.
  1. Stay calm, speak clearly, and stay on the phone until the emergency operator tells you to hang up
  2. Tell the emergency dispatch operator where to find the person needing emergency care, who is hurt or sick, and what happened.
  3. The emergency operator will also need to know what condition the victim is in and if any help is being given.
  4. Give the exact location of the emergency. Point out any landmarks – nearby intersections, bridges, and buildings that will help the ambulance crew find you. (Namola uses GPS technology we will use this moment to confirm the location for accuracy
  5. The system already captures your  name, location, and telephone number in case the emergency services operators need to get back in touch with you