5 ways to get the most out of your Namola App

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Namola, supported by Dialdirect Insurance, is a FREE emergency safety app. South Africans now have a simple and easy way to get help fast. Read these 5 steps to ensuring that you are getting the most out of your Namola app.


One: Hold down the request assistance button. You may just be tapping the “request assistance” button to get emergency assistance, but remember you need to hold it down for 3 seconds until the button is completely red.


[WATCH] this video to remind you how


Two: Turn your location settings on. In an emergency, every second counts. Namola encourages their users to keep their location settings on permanently, to ensure that you do not waste time in an emergency.


[READ] 6 common myths about your location settings in Namola


Three: Test Namola. Just as you would test your home alarm system to check that it works, Namola encourages you to test your app frequently. Not only will this empower you to know how Namola works in an emergency, but it will also give you peace of mind that someone will call you when you need help the most.


[READ] why you should test Namola


Four: Put the Namola app on your home screen. In an emergency, there is no time to waste. Not only do we at Namola encourage you to test Namola, but we also encourage you to place it on the Home screen of your smartphone so that it is top of mind and easy to access.


[READ] nightmare home invasion, has happy ending


Five: Add your emergency information. Any extra information that can be accessed by your dedicated Namola Operator, will save time and maybe even your life. Your data is protected by POPI and can only be accessed by the Namola operator when you request assistance through Namola.


[READ] how easy it is to fill in your emergency information


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