Namola highlights stories where Users were able to #GetHelpFast

Namola: Bringing classrooms to life

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We hear on a daily basis how smartphones and technology negatively affect our children. So when a teacher from KZN reached out to tell us her story, we couldn’t wait to share her idea with educators in South Africa.

Jessica*, a Geography teacher in KZN, very cleverly uses Namola as a practical tool to teach her Geography class about Geographic Information Technology.

“With the help of Namola I now have a case study for the learners to better understand and explain the use of GPS technology,” explains Jessica. “Ideally, the aim is to introduce the students to what GPS technology is as well as to use Namola to show them the way in which GPS technology is used in everyday situations.”

Jessica also encourages her students to have Namola on their smartphones and to spread the word on how Namola works to their friends and family.

“The fact that Namola is something that they can use in their lives to stay safe shows them practically how GPS technology is being used to create a highly accessible service to the South African population,” continues Jessica.

“This story is an important one to tell. Education is the most powerful tool that we have to ensure that our children grow up in a safer South Africa,” says Peter Matthaei, CEO of Namola. “The fact that Jessica is using Namola to make a textbook come to life is truly remarkable. On top of that she is educating our youth on how to get help fast in an emergency. Many other educators could learn a lot from this phenomenal teacher.”

Thank you Jessica for thinking out the box when using Namola and for equipping your students with the tools to get help fast! We give you a A+ for your effort.

Namola is the simplest way to get help fast in an emergency, anywhere in South Africa. Download Namola FREE

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When Namola needs Namola.

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Being part of the Namola team, we get daily job satisfaction seeing how many people across South Africa we are able to #GetHelpFast. It’s a very personal job, as one is constantly thinking about how the person in trouble could one day be you. That one day came on a sunny Saturday morning for Namola Team member, Siobhan.

Siobhan was used to hearing screams of delight from her neighbours’ kids as they swam in the pool, but when she heard her neighbours shouting for help she knew that there was something terribly wrong.

“A child drowning is any parent’s worst nightmare. So when I heard them screaming about a child who had fallen in the pool, I grabbed my phone before I ran over to their house. On my way I opened Namola and requested assistance”, says Siobhan. “The Response Centre Agent called me within seconds and I requested an ambulance.”

The Namola Response Centre Agent dispatched an ER24 ambulance to the scene.

“ER24 were great,” says Siobhan. “ They phoned me minutes after Namola had logged the call with them. They said that they were 20 minutes away and asked me if I needed pre-arrival medical assistance.” Luckily when Siobhan arrived the parents had managed to resuscitate the child, but not knowing how long the child had been in the pool, they were still concerned about the child and requested the paramedics still come to the scene. “It was great not to need the pre-arrival service that the ER24 medically trained professional offered me over the phone, but it was such a comfort to know that had I needed to perform CPR or offer any medical assistance myself, a qualified medic was on the other end of the phone to talk me through it.”

ER24 also dispatched a vehicle with Advanced Life Support (ALS) system aboard. “The car got there in 12 minutes from the time that I made the call,” says Siobhan. “ The Ambulance got there about 4 minutes later. This is a great service from ER24 which is very reassuring in the case of very serious incidents like possible drownings.”

The little girl was checked out and luckily had no injuries.

“There is no time to waste when a child is in distress, “ says Siobhan. “ I am so glad that I knew how Namola worked and how to use it quickly. Even though all of our employees work with Namola on a daily basis, we encourage them to test Namola. We want to make sure getting help fast is a habit.”

Namola will ensure that you #GetHelpFast every time. Be prepared, download Namola for any emergency.

Hostages get help, fast!

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Natalie* was taking stock in the back when she heard a commotion in her store on a Friday afternoon. Four armed men entered her shop in Germiston. She had three staff and ten customers in her shop. Luckily Natalie had not been spotted by the intruders and managed to hide herself in the mezzanine storeroom. Natalie had recently watched a video on Namola’s YouTube Channel that had showed her how to use Namola. She remembered from the video that she needed to answer the Response Centre Agents call in order for them to know what type of help she needed. Natalie cleverly switched her phone on silent,  requested assistance through Namola and waited for the Response Centre Agent to call.

Namola’s Response Centre Agent responded to Natalie’s call in a matter of seconds, and upon hearing the hushed yet urgent tones of Natalie’s voice, realised Natalie was in serious danger and was unable to talk. “I was so scared to speak,” says Natalie. ”I could hear the intruders right outside and I was terrified that they would hear me. Once I had answered the phone call quietly, I then made use of the chat feature to ensure that I could be as quiet as possible. I was able to stay in contact with the Response Centre Agent, who informed me that the police were on their way.”

Natalie watched helplessly from her hiding place as customers entered her shop and were rounded up by the intruders into a hostage situation. Watching this robbery unfold was not the only thing that Natalie could see. She could also make out the registration of the getaway car and managed to text it through to the Response Centre Agent on the Namola chat feature.

Although only ten minutes had passed, it felt like forever until she heard the sound of police sirens in the distance. Natalie was not the only one that heard the police sirens, and scared of being caught, the intruders made a dash for freedom, leaving behind some very relieved and unharmed staff and customers in the shop.

“I am telling everyone I can about Namola. Namola was quick and efficient and got SAPS on scene when I could not get through to 10111,” says Natalie. “Even when I was unable to talk, we could communicate via texting. Thank you so much!”

  • Users name has been changed