Terms and Conditions

  • Namola should only be used to alert appropriate emergency service providers in an emergency situation.
  • By using Namola the user (anyone using this application) agrees that they are over 18 years old, understands that alternative methods to contact emergency service providers exist and should be used if necessary.
  • The user hereby indemnifies Happimo NPC (including its officers, employees, and agents), its partners and affiliates, the Tshwane Metro Police Department, the City of Tshwane, the Gauteng Dept. of Community Safety, and the Municipality of Stellenbosch against all liability and any claim, right or cause of action however arising, whether or not presently ascertained, immediate, future or contingent which may otherwise have for or arising out of damage to property, personal injury, loss of life or loss of any description whatsoever and howsoever caused whether direct, consequential or foreseeable and whether caused by accident or any negligent or wilful act or omission, breach of contract or otherwise in connection with the use, non-use or non-performance of this service.
  • The user grants permission for Namola (Happimo NPC, and all partners and affiliates) to collect and store personal and usage data and information. The user also understands and agrees that this data may be transferred securely and privately outside of South Africa if doing so enhances the service and/or the security of Namola. (Namola uses private servers that are hosted in the U.K. for security, redundancy and efficiency reasons.)
  • The users understand that any malicious or abusive behaviour (such as false alarms or prank calls) will not be tolerated and acknowledges that such behaviour may see them removed from the service and, if applicable, prosecution.
  • By making use of this application the user acknowledges that he/she understand and accepts the abovementioned terms and conditions.

No Prank Calls

  • Namola should only be used for contacting emergency services in appropriate emergency situations.
  • Please be caring and considerate for others.
  • False alarms, prank calls or any abuse or misuse will not be tolerated.

User Tracking

  • Namola only receives device location data when the in-app functionality is activated. This includes when a user requests assistance or is requesting that the coverage area is expanded to their area.