Do you want to contribute to making a difference in South Africa? An exciting opportunity exists to join a national team that is helping combat crime. Namola is a free safety mobile app that connects citizens to safety. The app allows citizens to request help from emergency response authorities at the push of a button. Using GPS technology, Namola is able to immediately locate the user, and ensure a response within seconds.
Namola is looking for a responsible and committed Response Agent to join the Stellenbosch team. As a Response Agent, you will be the first point of contact for individuals in emergency situations.
When a user requests help, it will be your responsibility to immediately call them back, calmly and professionally evaluate their situation, dispatch emergency response services as necessary, and keep the caller calm, offering first line support until help arrives and the immediate danger is past.